welcome to mesa. by accessing our website, you agree to be bound by these terms of service. please read them carefully, as they outline your rights and obligations when using our services.

general terms
by visiting our site and/or purchasing something from us, you agree to abide by these terms. we reserve the right to update, change, or replace any part of these terms by posting updates to our website. your continued use of the site following any changes constitutes acceptance of those changes.

online store terms
by agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence. you may not use our products for any illegal or unauthorised purposes, and you agree not to violate any laws in your jurisdiction.

product information & pricing
prices and availability of products are subject to change without notice. we have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of any color will be precise.

orders & payment
we reserve the right to refuse or cancel any order you place with us. if we make a change to or cancel an order, we will notify you by contacting the email or phone number provided at the time the order was made. all prices are listed in australian dollars, and payment can be made by credit card or other payment methods specified on the website.

shipping & delivery
orders are processed and shipped according to our shipping policy, which is available on the website. once an order is dispatched, we are not responsible for any delays or issues caused by shipping providers.

returns & exchanges
our return policy outlines the conditions for returns and exchanges, including the timeframe in which they must be requested. to initiate a return, please contact us at our customer service email provided on the website.

optional tools
we may provide you with access to third-party tools that we neither monitor nor control. you acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind. we shall have no liability arising from or relating to your use of optional third-party tools. any use of optional tools offered through the site is entirely at your own risk and discretion.

marketing and data
we may collect and use data related to your browsing behaviour and purchasing habits to enhance your experience on our site. this information may also be used to inform marketing strategies, ensuring that promotions and updates align with customer interests. all personal data is managed in compliance with our privacy policy and relevant data protection laws. by using the site, you consent to our use of such data for marketing purposes, which you can opt out of at any time by updating your preferences.

errors, inaccuracies, and omissions
occasionally, there may be information on our site or in our service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). we undertake no obligation to update, amend, or clarify information in the service or on any related website, except as required by law.

competitions and giveaways
from time to time, mesa may run competitions or giveaways on our website or social media platforms. all competitions and giveaways are subject to additional terms and conditions, which will be outlined in the specific promotion. by entering a competition or giveaway, you agree to be bound by those terms. mesa reserves the right to disqualify any entries that do not comply with the rules or are deemed to be fraudulent. prizes are non-transferable and cannot be exchanged for cash.

intellectual property rights
all content on this website, including images, text, and designs, is the property of mesa. you may not reproduce, duplicate, copy, sell, or exploit any part of our products or services without express written permission.

limitation of liability
to the fullest extent permitted by law, mesa shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products. our liability shall be limited to the maximum extent permitted by law.

governing law
these terms are governed by the laws of new south wales, australia, and any disputes will be resolved in the courts of new south wales.

contact information
for questions about our terms of service, please contact us via email at hello@mesacollections.com.au